Shipping policy
Shipping Information
We are pleased to offer free shipping across the UAE, ensuring fast and reliable delivery right to your doorstep. For our customers in the wider Gulf Cooperation Council (GCC) region - including Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar - we also provide shipping services, so you can enjoy our products wherever you are in the Gulf. Please note that additional shipping charges may apply for deliveries outside the UAE.
Once you place your order, it will be processed by our warehouse within 1-2 days. Please note that there is no fulfillment during weekends and national holidays. Tracking will be provided via email as soon as the order has been released for fulfillment.
Customs Duties
Please note that customs duties may apply depending on the regulations of your country. It is the responsibility of the customer to be aware of and cover any applicable customs fees or taxes related to their order.
Shipping Times
- UAE deliveries within 1-2 working days.
- Delivery times may vary depending on the destination within the GCC. Please allow 5-9 working day for delivery.
- Orders placed before 1 PM will be dispatched the same day. Orders placed after the delivery collection will be dispatched the next working day.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
Contact Us
If you have any questions regarding our shipping policy or require further assistance, please contact our customer service team at info@kineon.ae & marketing@spreadt.com.